Term of Use

Welcome to website of Pak Fah Yeow International Limited. To ensure a safe, enjoyable environment for all of our users, we have established our Terms of Use. They spell out what you can expect from us and what we expect from you. Please note that by accessing any area of this website (including domains which owned by Hoe Hin Pak Fah Yeow Limited or “the Company”), you agree to be bound and to abide by these Terms of Use. We also strongly advise you to see our full privacy policy statement.

Any reference in these Terms of Use to the above shall include reference to Pak Fah Yeow International Limited and their respective employees and agents.

Use of Site

This site may currently be used as an on-line communications. You may not distribute or commercially exploit the site or any part of its content (whether by reproduction, retransmission, dissemination, sale, broadcast, circulation, republication, amendment, re-delivery or similar technology or otherwise). Any use of the on-line communication features of this site may only be used for lawful purposes and you may not post or transmit any material which is objectionable (whether harmful, threatening or otherwise); the Company reserves the right (but without the obligation or liability) to prohibit or remove any such material.

Disclaimer

The site and its content are provided on an update as is basis without warranties of any kind, whether express or implied (except only as may be implied by applicable law). This website shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages.

Indemnity and Limitation of Liability

You agree to indemnify, defend and hold harmless the Company from and against all losses, expenses, damages and costs (including reasonable legal fees) arising from any breach of these Terms of Use or any other activity by you in connection with your use of the site. You further agree that the Company shall not be held liable howsoever for your use of the site and you agree to waive all claims that you may have against the Company for any loss or damages you may sustain in connection with your use of the site. In the event that this disclaimer is unenforceable, the total liability of the Company, if any, for losses or damages shall not exceed the fees you paid for the particular service or product upon which liability is based.

Occasionally, this website may make available a link to a third party’s web site. These links will let you leave this website. The linked sites are not under the Company’s control and the Company is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. The Company is not responsible for webcasting or any other form of transmission received from any linked site. This website provides the links only as a convenience. The Company does not endorse the site or its use or contents.

Termination

The Company may terminate or suspend your access to all or part of the site, without notice, for any conduct that the Company, in its sole discretion, believes is in violation of any applicable law or is harmful to the Company or a third party.

This website may deliver notices to you by means of electronic mail, a general notice on this website or by post. You may give notice to us at any time by means of electronic mail to pfy@pfy.com.hk or by post to the following address: 11/F, The Sun’s Group Centre, 200 Gloucester Road, Wan Chai, Hong Kong.

Modification of Terms

These Terms of Use may be modified from time to time. You should therefore read these Terms of Use.

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of Hong Kong. You irrevocably agree that the courts of Hong Kong shall have exclusive jurisdiction in relation to any claim or dispute concerning or arising from these Terms of Use and the Order Terms.

Our Privacy Policy

You agree to our use of information about you as described in our privacy policy.

HHPFY Privacy Policy Statement

Hoe Hin Pak Fah Yeow Manufactory Limited (referred to as “HHPFY“, “we“, “us” and “our“) are committed to protecting your privacy. This Statement explains our policies and practices and applies to information collection and use including but not limited to when you use whiteflower.com and domains which owned by HHPFY (collectively the “Site“).

For the purposes of the relevant data protection laws in force and in places including but not limited to Hong Kong and the European Union (the “EU”), HHPFY is data controller and/or data user which controls the collection, holding, processing or use of your personal data. This Statement is also part of our Terms of Use for the Site.

We respect your privacy and we ensure:

to conduct computer, physical and procedural safeguards to protect the security and confidentiality of the personal data we collect;
to minimize the personal data required to provide services requested by you;
to allow only our authorized employees to access personal data; and
not to disclose your personal data to external parties without your consent, unless we are required by law or we have previously informed you.;

Information collection

In order to offer a better service to you, we may collect and process the below personal information about you:

the content of any communications you send to us, for example, to report a problem or to submit queries, concerns or comments regarding the Site or its content; and
information from surveys that we may carry out on the Site for research purposes from time to time, if you are willing to respond to, or take part in, them.

The provision of your personal data is essential for us to provide you with the requested services. If you refuse to supply such data, we may not be able to provide the requested service.

We only store personal data for so long as it is necessary for the fulfillment of the purpose (including any directly related purpose) for which the data is or is to be used.

Furthermore, when you browse the Site, we will collect the basic technical information we receive from your browser such as your browser type and language, access times, the address of the site from which you came to the Site, your Internet Protocol (IP) address, or click stream data within our websites etc. We collect such technical information during your visit to the Site through our automatic data collection tools, which may include cookies and other commonly used technologies. We collect such data for the purpose of enhancing the functionality of the Site. More information on cookies is set out below.

Use of information

The purposes for which information may be used by us in and outside Hong Kong include:

(a) providing services and information offered through the Site;

(b) internal operations, such as, analysis, research and auditing;

(d) complying with laws, regulations or codes of practice in or outside Hong Kong;

(e) legal proceedings, including collecting overdue amounts;

(f) other purposes directly relating to the activities identified above; and

We may conduct direct marketing via fax, email, direct mail and other means of communication whether now or hereafter known, or send e-newsletters to you. You may choose not to receive promotional materials, by simply telling us via email(info@whiteflower.com.hk), and we will cease to do so. We will only send you communications after receiving your explicit consent.

Cookies are small, sometimes encrypted text files that are stored on computer hard drives by websites that you visit. They are used to help you to navigate on websites efficiently as well as to provide information to the owner of the website. Cookies do not contain any software programs. There are two general types of cookies, session cookies and persistent cookies. Session cookies are only used during a session online and will be deleted once you leave a website. Persistent cookies have a longer life and will be retained by the website and used each time you visit a website. Both session and persistent cookies can be deleted by you at anytime through your browser settings and in any event, will not be kept longer than necessary.

We use cookies to find out more about the use of our Site and user preferences to improve our services. We may provide summarized traffic data to advertisers solely for the purpose of customizing the advertising to you. We note traffic, pages visited and time spent. We store your shopping cart and wish list for your later use. We may link the information to you, so that you may receive information more suited to your interests.

Web browsers often allow you to erase existing cookies from your hard drive, block the use of cookies and/or be notified when cookies are encountered. If you elect to block cookies, please note that you may not be able to take full advantage of the features and functions of the Site. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit www.allaboutcookies.org. Cookies are necessary for some features of the website to work, e.g., to maintain continuity during a browser session.

Pixels tags and cookies may be used in those emails we send you and at our Site to help us measure the effectiveness of our advertising and how visitors use our web site.

We may use a third-party advertising company to serve ads when you visit our Site. This company may use information (not including your name, address, email address or telephone number) about your visit to this Site in order to provide advertisements regarding goods and services that may be of interest to you. In the course of serving advertisements to this site, our third-party advertiser may place or identify a unique “cookie” on your browser. If you would like more information about this practice and to know your choices about desisting this information to be used by this company, please refer to the cookies policy of respective company directly.

Disclosure

The personal data we retain will be kept confidentially but we may provide your personal data to:

personnel, agents, advisers, auditors, contractors, financial institutions, and service providers in connection with our operations or services;
persons under a duty of confidentiality to us; and
persons to whom we are enforced to provide disclosure under applicable laws in or outside Hong Kong.

We may disclose your personal data as required or permitted by law to comply with a summons, subpoena or similar legal process or government request, or when we believe in good faith that disclosure is legitimately required or otherwise necessary to protect our rights and property, or the rights, property or safety of others, including but not limited to advisers, law enforcement, judicial and regulatory authorities in or outside Hong Kong.

Security

Personal data stored electronically are password-protected. Encryption technology is used on our secured web areas. We only permit authorized employees to access personal data. These employees are trained on our privacy policies.

Hyperlinks

Occasionally, our Site may make available a link to a third party’s web site. These links will let you leave our Site. The linked sites are not under our control and we are not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. We are not responsible for webcasting or any other form of transmission received from any linked site. Our Site provides the links only as a convenience. We do not endorse the site or its use or contents.

Changes

If we decide to change our privacy policy, we’ll post those changes on this page, so you’ll always be aware of what information we collect, how we use it and under what circumstances we’ll disclose it.

Your data privacy rights

By using our Site, you consent to the collection and use of this information in a manner consistent with privacy policy statement.

Under the Hong Kong Personal Data (Privacy) Ordinance, you have the right:

to check whether we hold personal data about you and to access such data;
to require us to correct inaccurate data; and
to ascertain our policies and practices in relation to personal data and the kind of personal data held by us.

If you are in an EU Member State, subject to certain limitations and/or restrictions, you have the right under the data protection laws in the EU:

to request access to and rectification or erasure of your personal data;
to obtain restriction of processing or to object to processing of your personal data; and
to the right to data portability.

Individuals in the EU also have the right to lodge a complaint about the processing of their personal data with their local data protection authority.

Further Information

If you have questions about this statement, please contact one of our customer care representatives. You may contact our customer service representatives by calling at (852) 2881 7713 (Working hours: Hong Kong Time 9:15am to 5:30pm Monday-Friday, or e-mail info@whiteflower.com.hk).

Where permitted by law to do so, we may charge a reasonable fee for processing a data access request.

如果本聲明的中文與英文版本有任何抵觸，應以英文版本為準。

Our Pledge

We pledge to meet fully in complying with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong). In doing so, we will ensure compliance by our staff with the strictest standards of security and confidentiality.

What information do we collect, and how do we use it?

We collect information about you in order to provide you with personalized information that we believe you will find valuable.

We use cookies in order to improve your experience when you visit this website. Cookies are small pieces of information that your web browser stores on your computer when you visit a website. Our cookies let us personalize your visits to this website and recognize you when you return. We use the information collected to help us to add services which may be more relevant to your interests.

Most browsers automatically accept cookies. You can disable cookies on your computer by indicating this in the preferences or options menus in your browser.

Others

When you click on links and/or ad banners that take you to either third-party web sites or affiliated sites, you will be subject to the privacy policies of those parties. Whilst we support the protections of privacy on the internet, we cannot be responsible for the actions of parties outside our web domain.

Sharing of Information

All personal information you give us is kept confidential and protected. We may also provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personal information that uniquely identifies an individual. Currently, we do not sell, trade, give away or rent your personal information to others. We may decide to do so with trusted third-party partners in the future, but you can instruct us not to. We will not sell or disclose any information that identifies you to a third party without your approval with the exception of the following purposes:

1. Any agent, contractor or service provider who provides administrative, order processing, payment clearing, credit reference, debt collecting or other services necessary to the operation of our business;
2. Any other person or organization who are bound by confidentiality agreements with us; and
3. Any person to whom we are, in our belief in good faith, under an obligation to make disclosure as required by any applicable law.

Your consent

By using our website, you consent to the collection and use of this information in a manner consistent with these privacy guidelines. If we decide to change our privacy policy, we’ll post those changes on this page, so you’ll always be aware of what information we collect, how we use it and under what circumstances we’ll disclose it.

Further Information